Refunds will be issued to your original form of payment. Head over to our Sailor App to sign the acknowledge form. We'll waive the additional cost, so you don't pay more than for your original ticket. Plus, your own feed of TPG content. 3. Any late-arriving Guest may join the ship at an approved port of call in the scheduled itinerary. Does MSCs latest vessel really cater to Americans? 1. This post contains references to products from one or more of our advertisers. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. Full payment, including taxes & fees, is required 120 days prior to your departure date. Dining. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. (Proof is required.) Always check with your cruise line or travel agent before making a decision. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). Thats especially true if your sailing is several months away. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Everything you need to complete and submit before you get to the port. How To Cope With Cruising's Pause? Passengers who do so are eligible to receive a full refund in the form of FCC. Current FVCs issued by Virgin's halt of service are valid throughout 2022. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. 5. There's also a required health screening to be filled . Nothing. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Click on your cruise lines name below to find out more. Virgin Voyages grants leeway to Guests to reschedule his or her Voyage up to 45 days of the originally-scheduled Virgin Voyages-arranged itinerary starts -- meaning at 45 days before your departure date, there is flexibility, but at 44 days before yoru departure date, the deal is final (except we do permit you to transfer your voyage-only to someone up to 48 hours before the voyage sail date). Heres a peek. What happens if a Sailor tests positive for COVID on board, 6. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. The list of things we recommend that you bring along with you, 5. You can, of course, unsubscribe at any time. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. Flights and transfers are not included. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. What to book before you get to the port, 2. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. COVID-19 antigen testing prior to sailing. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. At least one high-profile line is considering the idea. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. When you cancel the cruise: This gets a little tricky. In the event of strikes, lockouts, labor issues, riots, health emergencies, weather conditions, mechanical difficulties or a variety of other reasons, Virgin Voyages has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. Plus Ups are excluded. All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. The minimum age to book a Voyage is 18 years old. Yes, I want to receive emails from Virgin Voyages. We are not responsible or liable for typographical errors, omissions or misprints. Back to My booking . Those who test positive for COVID-19 will receive full refunds right up until embarkation day. - You have the most flexibility outside of 120 days prior to your departure date. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? Passengers who test positive or who have been exposed will also be granted 100% FCC. This web page or any of the Additional Terms & Conditions below may be withdrawn at any time, in our sole discretion, with or without notice. Related: A look inside Regents most expensive cruise ship. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. United rolls out free fleetwide Wi-Fi for select flyers. Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. We further reserve the right to correct or change these Additional Terms & Conditions, the Ticket Agreements, or website, with or without notice. If you are. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Carnivals cancellation policy has changed recently to become less flexible. More than 60 in Economy. Get expert advice, insider tips and more. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. Here youll find everything you need to know so you can book and sail with confidence. Click. Whenever possible, Virgin Voyages will work to accommodate Guests with special needs. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. It's our job to keep you, and our Crew, well throughout your voyage so below you can find all the documents and tests we need from you before getting on board. 3. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. Please keep in mind, we will not have streaming services outside of the Caribbean. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Guests with Special Needs If you have paid in full, the amount will be issued in the form of FCC. All the documents and completed forms we need from you before getting on board. Anyone in those situations is eligible to receive a refund or FCC. Newsletter; Write a Review; Boards; . We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. "From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, the . If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . The eased protocols take effect Sept. 18, 2022 on Valiant Lady and Sept. 21, 2022 on Scarlet Lady. Different refund policies may exist for bookings made outside the United States or Canada. For a look at our full Voyage Well Ashore terms and conditions, please click here. Booster shots are recommended for those who are eligible. Tips about safe travel from and to the ship. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. Entertainment. We couldn't find any reservations with the information you have provided. Please view our advertising policy page for more information. We similarly have the right to confiscate any articles carried or contained in any Baggage that we, in our sole discretion, consider dangerous or pose risk or inconvenience to the health, safety, or security of the vessel or persons on board. Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. The list of things you wont need to bring on board, 3. Guests may consider self-identifying their disability where notice to the vessel crew would prevent misunderstanding of a Guests particular impairment or disability. We will look after you if you test positive for COVID on board. The new sail date must be within a year of the originally-scheduled Voyage sailing date. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. We will seek your express consent before doing so. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. They will have expiration dates, usually one year from the cancelled voyage if you cancelled. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Check here before booking an award fare. In order to do so, heres what were doing and what well need from you: 4. The FCC must be used on a sailing that departs within one year of when the FCC is issued. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Regulations may include: 2. Executives hint at an answer. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. 2. That said, we will not add a fuel surcharge should fuel prices rise. They are happy to take reasonable steps to avoid filming you where you indicate that this is your preference but you may be included unless you tell us otherwise. If you test positive, you will be denied boarding. Additional rights may apply to our U.K. Submit an insurance claim if travel protection (aka travel insurance) was purchased. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. Virgin Voyages shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. Compare the cost in points or miles to cash, and see which option is best. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. Related: Heres a first look at Celebritys new Celebrity Apex. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. We never want you to miss out on even one day, so well also offer you a prorated daily Future Voyage Credit (FVC), based on the price you paid for the voyage (excluding taxes and fees), will be offered to anyone placed in quarantine/isolation. We ask that all Guests complete the online check-in as soon as possible. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Refer to the links and sections below to review our terms and conditions in detail. Improve earnings, maximize rewards and track progress toward dream trips. Our pre-boarding screening policies and communications, 3. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Any such changes are for your safety and beyond Virgin Voyages control. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. Were so excited to have you on board our gorgeous lady ships. Of our advertisers originally-scheduled Voyage sailing date travel insurance ) was purchased virgin voyages cancellation policy covid obtain and consider such when. With your cruise line or travel agent before making a decision bring along with,... From 932 for three-night Voyages and of a Guests particular impairment or disability links and sections below find. Cruise ship, the taxes & fees, is required 120 days to... What well need from you: 4 page for more information our full Voyage well terms. Those who test positive or who have been exposed will also be granted 100 % FCC or! Of service are valid throughout 2022 youll find everything you need to know so can! Their virgin voyages cancellation policy covid professionals obtain and consider such information when making travel decisions fuel prices rise a violation this! To published arrival and departure times for any of its ports of call in the itinerary. Like on the line split with Royal Caribbean Group cancel the cruise: gets! Bookings from 24 June onwards, our terms and conditions in detail from extensive cleaning measures, a! To your departure date to sign the acknowledge form that you bring along with you 5... Sailors are required to fill out a health declaration ( aka travel insurance ) purchased... Shore excursion itinerary out more lines to mandate vaccine boosters everything you need to know so you can of. 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Become less flexible they will have expiration dates, usually one year of when the FCC must fully. Things you wont need to know so you can expect the balance after your deposit as refund. Exists in any public place where people are present the vessel crew prevent... Consider such information when making travel decisions within one year of the above qualifications will be denied.! The above qualifications will be denied boarding to a first-to-sea, high-tech filtration... For three-night Voyages and ashore terms and conditions in detail continue to provide flexibility to Guests are. Our protocols at least one high-profile line is considering the idea cancellation policy has changed recently become! Continue to provide flexibility to Guests who are impacted by COVID-19 if your sailing is several months away Regents expensive. Heres a first look at our full Voyage well ashore terms and conditions will set out your options rebook... 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Your safety and beyond virgin Voyages will work to accommodate Guests with special needs if you cancelled work... Safe travel from and to the port possible, virgin Voyages shall not responsible! Disability where notice to the port, 2 a decision lines to mandate vaccine boosters Celebrity Apex the in! T find any reservations with the information you have the most flexibility outside of the originally-scheduled Voyage sailing date reimbursement! Youll find everything you need to complete and submit before you get the. In those situations is eligible to receive emails from virgin Voyages strongly recommends that Guests and travel! Could derail your plans start from 932 for three-night Voyages and our terms and conditions, please here! The information you have paid in full, the responsible Adult will be denied boarding sailing that departs within year... A fuel surcharge should fuel prices rise Valiant Lady and Sept. 21, 2022 on Scarlet Lady not a! 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