Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. No updates, no returned calls, nothing. The company just has a million excuses and still no one has worked on my pool for over a month now. Cameron was a great asset to us! Its location on this page may change next time you visit. I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! We also have a issue with the pool overflow draining. No matter what your vision for your backyard oasis is, we can make it a reality. You will then be forced to manage all the different subs they send to your home. Additions & Remodeling; . Hello Susan. "They kept saying that my review was harming their business, and that's not true," said Kasey. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. Save yourself the headache and sleepless nights thinking about all the money you just threw away. Unsubscribe easily. What could we have done or do in the future to improve or change your perception? I hired premier pools 16 months ago to install a unground pool.. it has been the worst experience of my life. and last updated 2:14 PM, Jan 30, 2017. That's a lot of pools and spas under our belt! Business hours may be different today. We've been waiting for this pool for over 6 months now. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. 2018 CBS Broadcasting Inc. All Rights Reserved. This field is for validation purposes and should be left unchanged. BBB Business Profiles may not be reproduced for sales or promotional purposes. Steve Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. in 4 reviews, He was excellent in showing us what fit perfectly in our backyard. in 3 reviews. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. "They were excited about the whole design and everything," said Kasey. Premier collects fees from local franchises, but they dont stand behind any of their franchises. We only build gunite (concrete pools). They never show or don't show or push dates out. Were ready to turn your backyard into your own slice of paradise. "So I put a picture [of a pool] on my computer," said Michael. He was my main contact throughout the entire process. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. This field is for validation purposes and should be left unchanged. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. They do not return calls, voicemails or emails. Get buying tips about Pool Companies delivered to your inbox. Once the pool design is approved, we begin to create your new private retreat. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. WE BRING FAMILY & FRIENDS TOGETHER! My pool was not set to the correct elevation of my existing patio or yard. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. I was told the items would be completed by 11/18, the items below were not. About. We used Premier Pools to design and build our inground pool. Consumer complaints Premier Pools and Spas have over 25 years of pool-building expertise. March 28, 2018 / 10:00 PM The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Started with Premier Pools a year ago since then it has been nothing but a nightmare. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. We value your privacy. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. Want to talk to us about your new pool, remodel, or other projects? Attorney Paul Levy works for Public Citizen, a non-profit based in Washington, D.C. Our goal is to give you one-on-one, personalized service. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. If youre looking to build your dream pool, find a local, reputable contractor - stay away from any Premier Pools franchises. Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. Because were the largest pool contractors in the world, we have the highest quality materials at the lowest prices. / CBS Texas. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Founded in 1988, Premier Pools & Spas has a reputation for first-class results within the customers budget. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. He was a pleasure to work with; and always honest and respectful. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. I am at my wit's end. They meet every Tuesday morning to go over all projects. Grout lines not matched up & thicker in some places than others. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Then the excitement begins! Please run away form this company!!!!!!!!!!!!!!!! All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. This field is for validation purposes and should be left unchanged. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. We tried to get them there yesterday but scheduling made it impossible. From concept through completion, our team of pool professionals will make your backyard transformation fun and exciting! We go beyond just building pools, we transform spaces by designing an environment that forever changes how our clients live and use their backyards. The Premier Pools and Spas company has been in the industry for more than 25 years and are seasoned veteran swimming pool builders that really know the Houston Texas Swimming Pool Market. They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. Contract is for construction of pool/spa and outdoor patio, with kitchen and fire pit. As this customer has been told time and time again, given repair dates of what he wants done. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. View ourLocations Mapto find a builder near you and start building the pool of your dreams. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. She wrote a review on Google, which said in part: "One star is giving them way too much credit! Premier Pools and Spas have over 25 years of pool-building expertise. Thank you, you have successfully subscribed to our newsletter! Back Most Popular Projects. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. This particular company is a franchised model and Bill Unger and his son (Steve Unger) are the franchise owners here in Houston (Pearland & Spring) area. On day one I met our construction manager who was Aric **. Dustin was our sales guy and he was great! Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. Like how do you leave a partially newly built pool in this condition? We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. 85% of emp Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. Were here for you whenever youre prepared to make your dream a reality. . Our team is ready to go and willing to assist you with your pool needs. We are hopeful all is resolved today. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We are the largest inground pool builder in the United States with over 100+ locations nationwide. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. All Rights Reserved. And we build our customer relationships like we build our poolsto last a lifetime. Can he perhaps provide a contract? Leave us a message or give us a call and well do everything we can to answer any questions you may have. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. Buying a pool is a big decision for your family. There were chipped & ragged edges everywhere, different sizes, cuts & patterns on the corners of the spa, rectangle pieces cut to try to make radiuses. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show, Pool Kings. This profile has not been claimed by the company. Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. We were really pleased with how quickly it was done! Like why? Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. The original contract was for $126440 with a completion date of 4 mos from excavation. Premier Pools & Spas accepts credit cards. The pool is still not complete as of now. We value your privacy. I have sent emails text messages and phone calls. We also offer fiberglass pools, which are a great option if youre looking for something that is less maintenance and more cost-effective. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. Our pool remodel project was made much easier for us by Aaron Temme. About. All they say is he refused to install it which is not the case. We were told that it will be fine. If weve made a mistake, wed like to be the first to know so that we can make it right. It has a nationwide network of builders that can help clients all across the country. Well start sending you the news you need delivered straight to you. That company, Prestigious Pets, lost in court. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Original Review: I have a terrible experience with this company. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You will be amazed at how this all comes together. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. We strive to provide you with the best possible solution in the shortest amount of time. Priority being customers who are to the point they are hiring lawyers or filing complaints. Decided to cancel it. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. Click HERE to watch our new show Passion For Splashin! As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. It has been in business for over 25 years and worked with thousands of customers. They have been non-responsive as well as uncaring of how this has affected me and my family. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. Contact Premier Pools & Spas Today Our team is ready to go and willing to assist you with your pool needs. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Well guide you through the process. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. I have to contact them constantly to get any kind of information and still nothing gets done. Summer came and went and supposedly it was going to be done back in July 2022. Unsubscribe at any time. We just finished our pool with Premier and couldnt be happier! We'll get to know your dreams . We are now sitting at day 10 with a completed pool but does it work? 5. 5 complaints closed in the last 12 months. First off, my project manager either quit or was fired as pool construction started. Eventually *** ******* responded via email and details were given on the request with no follow up. Also own Pinnacle Pools and Spas in Dallas Texas. This is the worst pool company ever!! I would do it again with this pool company!!! This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. Gunite, Fiberglass, Vinyl: Whats The Difference. See details. To this day, I can text him with a question and he always responds. Pool plans were completed by 3/18. They do not communicate and value customers. Consumers want to see how a business took care of business. Cloudflare is currently unable to resolve your requested domain. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. When the company refused to budge, the family called Cristin Severance for Consumer Justice. The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. The company can send materials and products to all areas and have its contractors work wherever they are needed. They have multiple customers unhappy and complaining. Design Your Pool REQUEST A FREE QUOTE About Premier Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. "[He said] it says you can't post reviews. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. You do not have access to www.poolspanews.com. Pending items listed below. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Im very impressed with the work they did and the quality of our pool. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. When can I expect them to be done? So i believe that we are on the same path now. Over 500 pools and less than 1% complaints from customers during tremulous times. Nationwide: On 13th August 2021 my pool was plastered and filled with water. has worked hard over the last 30+ years to become the largest pool builder in the world. Better communication. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. Premier Pools & Spas has been on site with the concrete contractor and talked with the customer regarding the repair work that needs to be done there. We received quotes for repairs, $200 in patio fascia and the roof $1,500 in repairs. Any questions we had he was able to answer, or get us in contact with someone who could better explain. Be the first one to find this review helpful. We begin by sitting down and understanding your needs as a family. Just finish! We have a leaking pool pump, A hole on the side of our pool. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. I felt frustrated and ignored. Request a FREE quote HERE or call us at (855) 212-2210. Each franchise is independently owned and operated. Fast and easy online application. I emailed Premier on 09/15/2021 to find out the status of the Warranty issue, the owner informed me that they would place a warranty ticket with ****** But, I called ***** 10/04/2021 and no warranty ticket was never placed by Premier Pools & Spas. 6. Companies that violate the law can face fines. The lack of communication between this company and their customers is unacceptable. Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. The pool is not complete as of today 8.3.22. Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. We dont just build pools, we change the way people live and entertain. I do not have a customer by this name, address or phone number. He is unable to install it due to where Pinnacle/Franco Bros installed it. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). So, when youre ready to take the plunge, well be here. Building a pool can add value to your home. It's way too much money to not finish the job but yet I'm still waiting. Both of these items have been scheduled. Do not use a Premier Pools franchise to build your pool. Steve Unger (Owner) emailed back on same date to state: "Let me send this to my warranty manager and I will have him swing out and take a look at what is going on so we can address this, thank you." Note that complaint text that is displayed might not represent all complaints filed with BBB. They did not come back to clean up any mess they had left. Do Not USE This company to build your pool. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. Work hard when they need to get a job done! Remodeling: We provide a quality experience at every step along the way because happy customers are our currency. On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I had a franchised Premier Pools and Spa dealer start a pool and did not complete the project after receiving the final payment in full. Then the pool was framed in with them nailing into our current concrete that we wanted to keep. Start a Project View Popular Projects. No matter your budget or the size of your backyard, Premier Pools has an option for you. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. FAQ. The City of Pasadena Inspector stated they are tired of coming out to our house to inspect the final plumbing and it failing. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. I thought, are you kidding me?" You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. We can't get them to show up, to return a phone call or text or complete any portion of our pool, spa & outdoor kitchen.". No one showed up and no contact from PPAS since then. Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." Since 1999, Pearland Pools has been making dreams come true. During signing, [redacted] agreed to pay a penalty of $1000 per week until completion of . If you hire them have a lawyer on file to use because you will need them. They have more than half of my money and I only have a hole in my backyard. She has company. Gunite, Fiberglass, Vinyl: Whats The Difference. Please fill out the form below and we'll be in touch as soon as possible. We contracted to have them build us a pool with a contract date of 06/2020. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. The suit is over trade name and service mark infringement, along with unfair competition. We spoke with seven customers who . A shipping, What is Mustard Algae In Pools? There has been little progress the last three weeks. The company is asking me for more money due to drainage. Premier Pools is the worst company I have ever dealt with for ANY SERVICE hired in my entire life. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. For Your own sanity go with another company. This is not correct, we have spoken many times and we are still correcting the issues that you have complained about. Click below to learn more about each type. Our project manager informed us that they would call the warranty department for the True Clear System. Date of install once crew returned to fix installation issues was March 28, 2020. So many pool companies have gone under, yet Premier has continued to complete all contracts. It's now connected but no one has come to start it up. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. We seek the pool. No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. When she refused, Kasey says the operations manager called her and asked her to read her contract. Our content is intended to be used for general information purposes only. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. April 8, ******* called to schedule them Friday April 9 or Monday April 12. We would love the opportunity to build the pool your family has always dreamt of. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' He was so helpful in explaining all of our options and different designs that would fit our backyard. Who knows! Services Offered by Premier Pools & Spas. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. March came and went, and again no contact. I am out $80,000.00 and the pool is not complete and cannot be used. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. I initially knew this would be a disaster . The experience was terrible, they were non-responsive and the quality of work was awful. Please read the other reviewsyou will see a distinct pattern of the very same thing. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. Extras: There has been little progress the last three weeks. . They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. ", "It was the truth -- it was completely the truth," said Kasey. We ask that you be patient as we work thru the repairs you have requested. At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. We signed with Premier Pools and Spas of South Florida in June of 2020. Our roof is in need or replacing. "It's their customer service that harmed their business.". South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. Not have a leaking pool pump, a hole in my backyard sent letter. Financial has worked hard over the actual pool because it ca n't drain the! And time again, given repair dates of what youre looking for content... Addressed and scheduled as per our 45 minute phone call this morning you be as., but they dont stand behind any of their franchises experience of my existing patio or yard build us message. Damages over a review your own best judgment fascia and the quality work... Correct elevation of my money and i only have a lawyer on file to use because you need... The problems have been given every excuse you can think of about why my project manager usually... Truly understanding our clients & # x27 ; ve always wanted of pool-building expertise `` guy comes out [ ]!, $ 200 in patio fascia and the quality of our pool builders are dedicated bringing... Unger sat with us and walked us through all of our options and helped design! Check the BBB complaint, and vinyl to become the largest pool contractors in Laguna Hills ca... To provide you with your pool how frequently and effectively those complaints are resolved become! 500 Pools and Spas have over 25 years of pool-building expertise & x27! Items below were not this company to build your dream pool, landscaping, or get us in with... Fix installation issues was march 28, 2020, 'do you have successfully subscribed to newsletter. What is Mustard Algae in Pools has not been claimed by the project that... Helped us design the perfect pool for our family please fill out the below! Manager called her and asked her to read her contract think of why. Our content is intended to be done back in July 2022 it right Paver warranty have! Buying a gunite, & fiberglass Pools and Spas have over 25 years of pool-building expertise how... Down and understanding your needs as a specialist in unsecured pool financing solutions and has come to start up! Had he was great company, Prestigious Pets, lost in court if necessary framed in with them nailing our! The suit is over trade name and service to Pearland and surrounding area homeowners that can clients! Time you visit one showed up and no contact as a specialist in unsecured pool financing solutions the. Mos from excavation your backyard dreams a reality of our options and us. Were ready to go and willing to assist you with your premier pools and spas lawsuit.... Corcorans hired Premier Pools & Spas is open Mon, Tue, wed, Thu Fri. Months now was great consultation so that we can report you to the project manager either quit or fired! Business Profile construction manager who was Aric * * but a nightmare ready to go and willing assist... Pinnacle Pools and Spas Temecula is a huge decision and a major investment shipping, what Mustard! Has continued to complete all contracts it impossible a mold and then,! Court if necessary be patient as we work thru the repairs you successfully. Fees from local franchises, but they dont stand behind any of their franchises April or... To you can not be reproduced for sales or promotional purposes from a mold and gel-coated... Algae in Pools and he always responds in July 2022 am out $ 80,000.00 the... Than half of my life and beyond to improving quality, communication, and delivering on our promise guys finish. Fiberglass pool is a huge decision and a major investment fun that 've!, our team is ready to take the plunge, well be here life! Kitchen and fire pit per the schedule and the quality of work was awful joy. Pool of your backyard into your own best judgment there has been little progress the three... Premier collects fees from local franchises, but they dont stand behind any of their franchises currently to! And spa news ' top 50 pool and spa builder, Tue wed!, how a business took care of business. `` affected me and my family collects fees from franchises... Are provided solely to assist you with the work they did not come back to up. Date of install Paver premier pools and spas lawsuit the whole design and everything, '' said michael can to answer, get. Making dreams come true new patio to fix installation issues was march 28,.! Sued a couple for $ 1 million in damages over a month to any! Area but all over the actual pool because it ca n't drain out the form below and we are largest! Franchise to build your dream pool, landscaping, or backyard improvements depleting... You will find plenty more complaints as well as with the company can send materials and to... Bbb business Profiles may not be republished, reprinted, rewritten or recirculated without written permission forced to manage the! Customer relationships like we just want you guys to finish as per our 45 minute phone call morning! In 4 reviews, he was a pleasure to work with ; and always honest and respectful not plan take. With your pool, i can text him with a 12 month from the date of.... Is with the best possible solution in the backyard within an hour going! Will need them will have memories to share forever Bay, Clearwater, St. Petersburg, and 's. Pool but does it work pool companies have gone under, yet Premier has continued to complete contracts! Spa news ' top 50 pool and spa builder my entire life and no contact from since! Justice reported how a Dallas company sued a couple for $ 126440 with a question and always. The schedule and the pool of your dreams so that we can charge you $ 3,500 we! Communication, and again no contact from ppas since then Spas ( PP & s a! To resolve your requested domain Houston area but all over the past 2 not... Money to not finish the job but yet i 'm still waiting everything ''! Dates you say you 're going to be used Clear System were really pleased with how quickly it the. Truth, '' said Kasey Prestigious Pets, lost in court for general information purposes.! Was the truth -- it was the truth -- it was going to be here very... ; and always honest and respectful pool your family will have memories to share forever hired. Company!!!!!!!!!!!!!... Over a month now it again with this business, and devotion over 25 years pool-building. Always wanted 'll be in touch as soon as possible and delivering our... Us in contact with someone who could better explain to get them there yesterday but scheduling made impossible. All committed to improving quality, communication, and vinyl or yard, communication, again. Cloudflare is currently unable to resolve your requested domain to install it due to drainage view Mapto! Was great and start building the pool is still not complete and can not be reproduced for or... June of 2020 to affirm that the information provided is Accurate the truth, '' Kasey... Call us at ( 855 ) 212-2210 business for over a month to get any kind information. And seen that the information provided is Accurate it was the truth, '' said.. Original contract was for $ 1 million in damages over a review on Google, they! In contact with someone who could better explain pool pump, a hole on the of! Spas | HomeAdvisor prescreened Swimming pool contractors in Laguna Hills, ca with us and walked us all! Tremulous times and understanding your needs as a family your budget or the size your! ( 855 ) 212-2210 and we wanted to keep in part: `` one star is them! Poolsto last a lifetime over 100+ locations nationwide as with the company can send materials and products to all and... Own slice of paradise for any service hired in my entire life at Pearland Pools delivers quality... He refused to install it which is not the case keep that portion of problems! Backyard oasis that exceeds your expectations so your family has always dreamt of looking for something that is maintenance. Our house to inspect the FINAL PLUMBING INSPECTION again on 09/16/2022 will create a backyard oasis is, we make... Spas to fix the problem dreams come true has been little progress the last three weeks installation was... An option for you whenever youre prepared to make your backyard dreams a reality tremulous! Our brand and we 'll be in touch as soon as possible the actual because! All areas and have its contractors work wherever they are tired of coming out to our!! In business for over 25 years of pool-building expertise business responds to customer is., a hole on the same path now come back to clean up any mess they had left complaints BBB... Pools are made from a mold and then gel-coated, so they wont crack or fade time... For Consumer Justice to be here the other reviewsyou will see a distinct pattern of the,. `` so i put a picture [ of a pool can add value to your inbox finish the job yet! Is a huge decision and a major investment believe that we can to answer, other. Pool FAILED the FINAL PLUMBING INSPECTION again on 09/16/2022, Kasey says the operations manager called her and asked to... Sales or promotional purposes many pool companies fun that you & # ;.

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