You can find a list of locationshere. While Ester remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly 4000 signatures in a couple of days. Please help.". Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Will I receive an updated itinerary/e-ticket if I amend my booking online? The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. The trip was fine both ways. There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. Booked a cabin for a family of 4 , a must if you want to travel in comfort. "I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. I had put my dog in a kennel and checked it twice to make sure that the door was shut. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. Generators need to be turned off and non operational whilst onboard. Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). Is there parking available at Devonport and Geelong terminals? A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. See map. Yes, food and beverages are available for purchase. The contact name is displayed under the payment details on your itinerary/e-ticket. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. How does booking a motorhome/campervan differ to booking a caravan? ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. A motorhome is also referred to as a campervan. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. Students must apply for their own low income card which is equivalent to a Healthcare Card. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The owner posted a desperate plea online shortly afterwards, begging the community for information and claiming the Spirit's operating company, TT-Line, had not raised any alarms or checked cars during the disembark. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. However, if they are not fixed to your vehicle, they must be declared at check-in. For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. To stay informed about travelling with Spirit of Tasmania sign up below to receive our newsletter. The petition appears to have been authored by a woman named Diane Caney without the knowledge of Ms Alexander, but the pet owner has since added her name to the list of signatories. Can I access the vehicle deck throughout the voyage? Is there locker storage available at the terminals? If you are unsure, please report to the pursers at Reception on Deck 7. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). more. Also the pizzas in the bar are very nice . "They would only let me look for an hour and I waited in the bar as they kept looking. Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing Refund Policy, and the full terms and conditions of each fare linked below. Senior Card holders are not entitled to the pensioner fare. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. No, you cannot book this as a return booking. No, there are no charging facilities or power outlets to charge electric vehicles on board. Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, The carer must travel on the same booking with the pensioner they care for. Apparently we lucked out, because the seas were pretty mild, so no rough seas. No. When booking your caravan, you need to select the 'towing a caravan or trailer' option. WEIGHING IN: TT-Line chief executive Bernard Dwyer has released his first public comments following reports of the death of a dog aboard the Spirit of Tasmania. This also includes if the scooter or gopher is being transported on a mini trailer. "Not knowing if she's dead or alive is killing me," she said. Exceptional Circumstances Card holders are not entitled to the pensioner fare. Which ages do child fares and infant fares apply for? Can I book three people one way and only two people back? To avoid delays we recommend you avoid bringing these items on board. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Please help return Ester to her owner.". Pensioner fares are subject to availability and can only be booked if available. Alexander said she had put Ester in a kennel and double checked it was securely closed. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. Please ensure the total length is measured correctly to ensure you are charged the correct price. What time can I bring my car onto the pier? A motorhome is also referred to as a campervan. Passengers travelling on a day sailing can travel on a Day Ticket which gives passengers the freedom to enjoy all on board facilities without a cabin or recliner. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. What power voltage are the power points in the cabins? A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. A distraught dog owner, who was moving from Tasmania to Queensland, is desperately searching for her 'best friend . A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. If the names of the passengers differ in each direction, please make two bookings. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. Directional signage has been installed on all major roads leading to the terminal. View the most up-to-date Sailing Schedule. The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. The trip on board Spirit of Tasmania takes approximately 9-11 hours. Book the same accommodation on your return? My only suggestions would be some salad soup option in the pantry. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. When you arrive at the Security Screening please present your E-Ticket and Photo ID. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. Your password needs to be 8-20 characters and may contain letters or numbers. They will have your equipment checked by the ships electrician. Now it's set for an overhaul. Email: hobart@dhot.com.au. Watch more on the search in the video above Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. The total length of your vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc.) Your travel insurance was successfully processed. However, you can make two separate bookings if the date is the same for each departure. Yes, Self Service Locker Storage is available, accepting card payment methods. Please ring 1800 634 906 to make this booking. You will need to provide the full length of your vehicle from end to end. You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher. For security reasons there is no access to vehicles during the voyage. For more information visit Sail Safe. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. Be the first to find out about travel updates, special offers and giveaways. Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. The unknowing owner just has to find their dead dog when they go to collect them at the other end. Oops, looks like you haven't told us where you're going. Ms Alexander said her dog was "already frightened, that would only make it worse". "She is my best friend and I just want her back. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. Dogs' Homes of Tasmania. Lost or stray cats. Arrive {{booking.getArrivalDate(legOfJourney, 'D MMM h:mm A')}}, Your {{legOfJourney.toLowerCase()}} ticket, {{getSailing().origin}} to {{getSailing().destination}}, Your {{LegOfJourney.Return.toLowerCase()}} ticket. A carer travelling with a TPI pensioner card holder is entitled to the discount. Can I take my dog or other pet on board the ship? {{option.displayText}}s not available with this deal. How do I apply for a job at Spirit of Tasmania? 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. We care about the protection of your data. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle. All loose gas bottles including butane cylinder canisters, (subject to quantities deemedas personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Caravans, motorhomes/campervans and boat trailers. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. "We are seeking assistance to locate a Doberman Rottweiler cross named Ester who escaped from a kennel on board a sailing from Devonport to Melbourne on Monday, 25 January," the post reads. Revenue impacts the experiences featured on this page. Will you charge for the additional length? If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). The bicycle will need to be carried on a bike rack or roof rack. The pensioner who is travelling must travel with the card. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Cinema needs to be prebooked in busy times. View our Privacy Statement regarding the personal information we have collected. We were thankful the passage over was relatively calm and after some sleep, we left the boat in the morning quite effortlessly. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . How do I find out about job opportunities at Spirit of Tasmania? No, the names of passengers on return bookings need to be the same for both the departing and returning legs. Overall, a professional outfit who impressed us with their organisational ability. You must agree to the following Terms and Conditions: We care about the protection of your data. Oops, looks like you haven't told us if you're travelling one way or return. Card Payment Fees apply. We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. All sailings now depart from and arrive into Geelong. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. If you have a vehicle, lock it inside. If you are travelling with an infant, a cot has automatically been booked for you. You will need to provide the trailer registration at the time of booking. Read our Privacy Policy. No. No. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. Can I bring dangerous goods such as firearms and ammunition with me? If I arrive early what are my parking options? If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. If you are travelling with a pet we strongly recommend booking a kennel. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. If amending travel dates (if still required) a new medical alert form is issued. Note: please bring your own extension leads. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Declaration by Owner or Importer for the entry of Dogs into Tasmania, Requirements for bringing a dog into Tasmania. Visit coronavirus.vic.gov.aufor details. All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Why did Spirit of Tasmania move to Geelong? This needs to be advised on or before booking. Spirit of Tasmania provides tie downs for motorbikes. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. Yes. Can I book a different person each way on a return booking? Please make sure you have filled in both password fields and that your password and confirm passwords match. For more information refer to the Terms and Conditions ofRefundhere. What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. We accept credit and debit card payments including all tap and go methods such as Apple Pay. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. If I amend my booking online, is there an amendment fee? You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. However, you will need to bring linen for the cot. I'd do it again in a heartbeat! Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. normal car, people mover, 4WD, ute). As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. Were sorry that you are no longer travelling with us and would like to understand why. Do I have to register my travel or apply for a permit? frogs), birds, water-based animals (i.e. Don't worry we've still got you! Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. Healthcare Card holders are not entitled to the pensioner fare. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. If I amend my booking and additional payment is required, how can I pay the difference? For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. must be included in the total measurement. must to be included in the total measurement. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/dog-missing-after-spirit-of-tasmania-ferry-ride/13093908, Help keep family & friends informed by sharing this article, Marie has been charged with reprehensible crimes. She has covered a range of areas and issues including crime, health, environmental issues, business . Passengers can also access the external decks and lounge areas throughout the voyage. There were sufficient options to entertain you on board. Review tags are currently only available for English language reviews.

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