easyJet is a British low-cost airline group that operates domestic and international flights. From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Booking Conditionsapply. Prices are subject to change. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. These T&Cs are supplementary to ourBooking Conditions. Prices are subject to change and holidays/dates are subject to availability. See below for more information around all-inclusive holidays. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. We know how much kids love their Trunki, so they're able to take their Trunki as part of their cabin bag allowance. Please take the time to review all the resources weve made available. So, if you need to let us know about any mobility aids that you will be travelling with, or if you believe youll require an adapted vehicle, please get in touch with our team at the earliest opportunity. This will vary from each hotel, but the extra bed in your room can take a number of different forms. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. I booked on or later than 1st November 2022. The carrier covers a network of over 1,000 routes in Weve included links to essential reading to help you understand the health and entry requirements for your trip. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. Holidays subject to availability. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. Yes, we're a proud member of ABTA! If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. What documents will I need for my flight? If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. I want a cash refund for my credit is this possible? If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. Next youll be introducing the spaCy similarity() method to your chatbot() Offer can be changed/withdrawn without notice. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. To make your claim, please fill in our EC261 compensation claim form. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. Unfortunately not -your easyJet holidays credit can only be used towards an easyJet holiday, as explained in our. Will I need to pay any deposits or local taxes at my hotel? You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. Intercom: Best Chatbot for Customization. Have your booking reference to hand, go to the. We created our industry leading easyJet holidays Protection Promise to give you the peace of mind that, from our Best Price Guarantee, to the flexibility to change plans, youre always protected with easyJet holidays. It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. Will my hotel room have air conditioning and can I control it? IAG, which It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. You can apply for a GHIC on the NHS website. Im 28 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. They can then be collected at the baggage reclaim when you arrive. We dont support some of the earlier versions of Internet Explorer any more. Prices are from various UK departure airports with easyJet, including 23kgs luggage. If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. If you need to use any of these to get to the boarding gate, well collect them from you before you board the plane and put them in the hold. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. Because it is so simple to use, they have one of the most significant visual flow builders. This deposit amount is decided by the hotels directly rather than by us. Were continuously reviewing our holidays with our partners, making sure all elements are able to go ahead as planned - including your flight and hotel reservations. Prices are subject to change. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. Hotels could also be affected by building work or renovations. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. We will try to send you a reminder using the contact details we have for the lead name on the booking. Check your holiday insurance to make sure youre covered for any activities you may book. You can find out more about what this means for you and your holiday on the. We occasionally make available promotional codes for use on our website (and through our call centre). 27 days to 14 days: 75% of your booking value. Will I see any reps while I'm on holiday? Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. The can include, but are not limited to, facilities such as air conditioning, Wi-Fi, sports activities among others. Information accurate as at time of upload. 3. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. Remember to take a copy of your policy with you, especially the emergency assistance contact number. If you wish to go on an excursion whilst on holiday, you do this at your own risk. Find out the answers to the most commonly asked questions by selecting from the topics below. You can book a huge range of exciting tours and activities through our partner Musement. If youre travelling with family or friends on the same flight and booking, you can pool your total weight allowance. Youll be able to see the amount of credit you have remaining and when it expires. Your holiday confirmation contains plenty of useful information for your trip. Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. Refresh the If your baggage is damaged, lost or delayed during a flight, you must advise a member of our ground crew at the arrival airport as soon as you become aware of the issue. Prices are subject to change. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. Greet your customers and automatically filter spammy messages. Can I use my easyJet Plus benefits on an easyJet holiday? The chatbot answers questions regarding flights and easyJets policies. We want you to be confident that your holiday is right for you. If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. Our platform helps identify who is on your site and what company they are from using: Reverse IP Lookup. How will you keep me informed if entry requirements change? Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. The description for my hotel looks out of date? If you have an existing easyJet holiday, you canlogin to your accountand view your booking. easyJet holidays do not offer the option to book a hotel only deal. Transfers run to a schedule, but can be a few minutes late. The chatbot was key to changing to a Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. Im travelling to Europe following the UK's withdrawal from the EU. 4. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. Can I drop my bags off at the airport the night before? Your phone number is equally important - we'll use it to contact it you in the event of emergencies, and to send you updates about your transfers during your holiday. Will I pay extra if Im a single person booking a double room? Electricity: Depending on your location, there may be blackouts. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). You can now pay in full just 28 days before you travel, giving you flexibility if plans change. I've booked through a travel agent - how can I amend my booking? A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. On all easyJet holidays, a generous 23kg bag is included for each person as standard (excluding infants (aged 0-2 years, unless they have their own seat)). Check your room descriptions carefully to see whats included. Sometimes restrictions apply to some rooms. Baby changing bags are allowed as an additional free item and we have factored space for these on board. Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. If you have a particular hotel in mind, give our Sales team a call on. Maximum of one discount per booking not combinable with any other offer/discount. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. We'll send vital information about your holiday to the email address you provide, and you'll be able to use it to manage your booking online. Why has the price of the holiday increased during my booking journey? 23kg luggage allowance: 23kg pp for adults and children (excluding infants). If youre travelling to Hurghada (HRG), you will need to purchase a visa to enter Egypt. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. My hotel is closed / my flight is no longer operating what happens now? Answer questions 24/7. Can I use my easyJet holidays credit towards a flight only deal? Well aim to respond to your complaint within 28 days. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. Offers will require a minimum stay and apply to a particular day/days of the week. Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. Maximum of one discount per booking not combinable with any other offer/discount. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. All customers on international flights must have a valid passport and, where required, a valid visa. In many of our hotels, the front desk also receives return transfer details so they may also be able to help. If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. These visas are valid for stays of up to three months. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. Prices apply to 2 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. Cost of a local call. It's all part of our industry leading easyJet holidays Protection Promise. Do I need a visa to enter my destination? Are transfers included in an easyJet holiday? WebOur easyJet Chatbot is now available on easyJet.com . Changes are subject to paying any difference in holiday cost. If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJets responsibility. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. Can I add any extra bags or sports luggage? If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Leave a copy of your travel details with your next of kin or an emergency contact. Private transfer - this is a private transfer for you and your party. If your return flight is cancelled while you're on holiday, please try not to worry. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. Remember to take a copy of your policy with you, especially the emergency assistance contact number. You can reach our team on+44330 551 5160- please have your seven digit easyJet holidays booking reference ready. If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Keep this safe as you may be charged a fee if its lost. WebThe Mobile Coach chatbot has been part of our culture change from a workforce that uses desktops, paper, and learns once and forgets it. Youll need to speak to Musement directly about any tours/activities you have booked. Bed and breakfast this includes your breakfast, but any other meals, snacks and drinks are payable locally.