Use the Way2Go Card mobile app, GoProgram.com, or call 1-877-253-3686 to activate your card and create your PIN. Once you activate the card you can track, use, and transfer your benefit payments. This is a change for all debit card users. You should always know your PIN before you go to the store. Conduent, Conduent Agile Star, Way2Go Card, and Go Program are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. They mumble and they always sound like theyre muffled and underwater. After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Yes, as long as you are unemployed, you must certify online atJobs4TN. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. Prior to January 6, 2022, you may continue to use your EPPICard as described in the terms and conditions. I don't understand what the issue is. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. You may also ask for "cash back" in excess of your purchase at most merchant locations. Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. Debit cards expire every three years. There is no charge for this service. The number is 1-855-709-1079. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. Leading the way to wherever you want to go. We do not need your PIN to work with your claim. How can I get information on the status of my claim? For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. This year's theme is Fuel for the Future! If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. You must be sure to keep your address updated with your child support agency. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). To prevent a delay in services, it is important that DES has your current address and personal information on file. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. You do not need to have your old card number or speak to a representative. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. If you have not yet received your card, you may in the coming days. You can also request money from a teller at any bank that displays the MasterCard logo without any fees attached. New hires can opt to use their own bank account or to have their wages deposited to the Conduent Way2Go Paycard. The new Way2Go Card will be mailed to you no later than September 23, 2021. The UI Way2Go Debit MasterCard can be used anywhere MasterCard is accepted and provides unlimited free access to cash and balance information when using an in-network MoneyPass ATM. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. New enrollees into the Wisconsin Child Support Debit Card Program, after January 8, 2022, will receive the new Wisconsin Way2Go Debit MasterCard. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Only you should know your PIN. The significant role played by bitcoin for businesses! The new website,www.GoProgram.com, requires users to establish a new User ID and password. The PIN is very important and should be memorized or kept in a safe place. This app is very helpful and easy to use. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. Most often asked questions related to bitcoin. Bank of America may close your existing account at any time on or after July 1, 2021, and your account remains subject to the terms of the Bank of America Cardholder Agreement. What would I do if I was unable to activate my new Way2Go Card? ATM Surcharges Some bank ATMs will apply a fee called a surcharge to use their ATM. Copyrights - To sign up for Direct Deposit click here. Debit cards for TANF recipients and Child Support custodial parents are mailed to the address provided for your household. NOTICE Your debit MasterCard . This will not change the way you receive your child support payments. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. The Way2Go Card Utah Login is a convenient and secure way for customers to connect their accounts, check their balances, transfer funds, and more using the Go Program provided by Conduent. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. Once the first child support collection is received, it will be posted to your debit card overnight. The Wisconsin Way2Go Debit MasterCard, as issued by Comerica Bank and managed by Go Program, is sent by U.S. mail, and should arrive in 7 to 10 days. Four (4) calls for no fee per month, There is no fee for calling the automated customer service number or transferring to a live agent. No. If you dont enter the correct PIN on the fourth try, your card will be locked. Where can I find fee information for my new card? I was on the phone for 3 HOURS AND 53 MINUTES. If no payment is made on your case, you will not get a card. All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. Calling Customer Service You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Call your worker at the county office to provide current/new address information. $0.50 after the 3rd request (each call, each calendar month). The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. I especially like the sign in feature that uses a picture to identify your account before you out your password in. Login - Way2Go Website. Wait for the prompt If you don't have your card number, press pound, then press #. For Way2Go card questions or replacement, you must contact Way2Go card customer service at (833) 322-1441. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. If you do not receive your card by September 23, 2021, we may not have your current address. A One Time Passcode has been sent to to submit Public record request online form reference number : This information is also available online at https://bit.ly/AZUI-EPC. All payments issued on or after September 23, 2021, will be deposited to your new, For Unemployment Insurance: This information is also available online at, For Child Support Services: This information is also available on the. The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Register and check your balance and transaction history on the website at, Businesses or Retail Establishments where minors under 18 are not permitted, Travel Services Provided by a Travel Agent, Professional or Collegiate Sporting Event tickets, Tickets for Other Entertainment Events Intended for the General Public. Why did I receive a California Way2Go card? Forgot User ID? Really sucks. Repaying the UI benefits collected, plus penalties and fines. How long can I use my old Bank of America card? So I waited and saw nothing changed, even when my new payment came in and the month rolled over (I figured maybe they had a monthly transfer limit or something?). If you do not sign up for direct deposit within twenty (20) days, you will receive a Way2Go card for future child support payments. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Where can I find fee information for my new card? 2) Your deposits and spending is immediately shown, as a banks would. Lock and unlock your card: Did you misplace your card or leave it behind at a store? The legal representative will need to provide specific documents to Go Program in order to prove their legal right to these funds. Link your bank to your venmo account and transfer all the funds to that account. The TANF benefits stay in your debit card account until you use them. Funds Transfer. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. 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