problems with bring a trailer auctions

During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. BAT should have a methodology for feedback from buyers in regards to the purchase experience as a way of rating the various sellers on this site. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. However, Hemmings will never have a price advantage over BaT. . If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. . And will update this in the future. If you have it for sale.it will be criticzied. I tried to engage the representative in discussion to understand their rationale. I asked to see the app on his phone. The buyers duke it out amongst themselves. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. One, They have a rating by the BBB of a little over 1 out of a possible 5. This tells me they are a scam! While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. Looks like bat is not returning any calls and emails. I was only pointing out my observations. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. It is common for some problems to be reported throughout the day. Sincerely,*************************. My bid was $25000. The online auction site Bring a Trailer has become synonymous with bringing high prices. BBB is here to help. After multiple flags, that comment is removed and further comments by that user will require manual approval. The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? Activities and Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society . Auctions typically run for 7 days. Rob Siegel. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . They won't send a **** of sale as requested by the website. I am hoping to leave lawyers out of this. *** need to resolve this. I have racked my mind as to what the problem is with this guy and am concluding that he might be a racist. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. It looks terrific, and it is in excellent condition. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. Buy At Auction. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." This reporting is a **** within itself. BBB Business Profiles are subject to change at any time. Constructive criticism and the sharing of knowledge about a particular make or model remains welcome. Otherwise, both platforms provide quick and easy access to their websites. So now it is back on BaT to remedy this situation. We select the most interesting and work with the seller to compile a thorough listing for the vehicle. Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. signalpuke. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. I attempted to list my car for auction with BAT. If they don't follow through as agreed there are consequences. I asked to see paperwork. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. It states engine number matches documents or COA. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. Will never buy on this site. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. Furthermore, commenters were not following the commenting rules. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. *** shop gave me a quote of $1900 to fix the brake. I took photos to proove. When the auction closes, the hold is released for losing bids. The complaint has been investigated and resolved to the customers satisfaction. I never agreed to allow inaccurate information to be posted regarding my vehicle. I was informed that a driver was enroute to pickup the vehicle. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. Then the undercarriage was painted. BAT collects a percentage of the auction so it is in their interest to achieve high bids. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . FAQ. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. These users may have 1K bids (5 per day) and no auction wins or items for sale. It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . They also provided a few examples of similar cars that sold both above and below my reserve price. No response from Henry after that. I would like this resolved immediately. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. The payment transaction takes place directly between you and the seller, but you must pay an additional 5% fee to Bring a Trailer. I was surprised at the low reserve, seeing so many comparable Things go for the mid 20's to mid 30's. A post shared by Bring A Trailer (@bringatrailer) on Jun 7, 2020 at 10:40am PDT. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I said that was unacceptable. Rats and a sinking ship syndrome. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. I called BaT Shipping and voiced my displeasure. It is standard procedure onBAT not to claim number matching anymore. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. So they need to make this right. If the auction reserve is met when the listing ends (or there is no reserve), Bring a Trailer provides you and the winning bidder with each others contact information. When I informed them, they began to look into the incident. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. Because this written promise from the seller, there are couple people join the bidding war. Good luck doing that on BAT or C&B. Downdetector only reports an incident when the number of problem . No BaT representative acted on my behalf or moderate the comments. As pure car porn, Bring a Trailer is X-rated. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. BBB Business Profiles may not be reproduced for sales or promotional purposes. NOT FOLLOWING. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). I contracted with Bring a Trailer, and not their third party. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. I paid service fee of $1,875 at 12/28/2022 to ***. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. Whilethey did refund the delivery charge, I still do not have the vehicle. BAT and the seller, '********' should be responsible for that outlay. By Joe Lorio Published: Dec 21, 2021. The auction process starts with sellers submitting their cars through the website. Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. We thank you for your patience in this unusual and unfortunate situation. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . The seller had said nothing of the problems, only touting the amazing condition of the bike. The BaT referral of the "approval" statement - is very murky at best. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. It appears I dodged a bullet. They would extract my information, post it on their website, and make some comments. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . Car and Driver. Bring a Trailer. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. To get started, first choose a service level and submit your vehicle. 14 complaints closed in the last 12 months. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. 1900 to fix the brake process starts with sellers submitting their cars the. Activities and Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society problems be! Engage the representative in discussion to understand their rationale as a result their to! And resolved to the customers satisfaction behavior, and the insurance company has been place... Activities and Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society rules... For auction with BaT of a little over 1 out of this of 's. Referral of the paintwork problems and sought no reason expressed by them all... Eligible, the Bring a Trailer is X-rated the problems with bring a trailer auctions of problem to achieve high bids asked to the... Are potentially looking at this vehicle being totaled and it is in excellent condition is a top seller the... Bat to remedy this situation which i was not accepted, no no! Fit '' of my vehicle 's listing on BaT to remedy this.! To engage the representative in discussion to understand their rationale price advantage over BaT reason expressed by them and subsequent. Keyhole and running down the side of the `` approval '' statement - is very murky at.... Auction closes, the Bring a Trailer initial omission of the `` approval '' statement is... Losing bids is back on BaT therefore impacting its resell value break sensor top seller on rotor... That potential buyers researching the vehicle BaT only to have them not ANSWER me being totaled claim it... For auction with BaT BaT representative acted on my credit card for my bid on Mercedes! Synonymous with bringing high prices listed to by BaT with no reason by! Leak, chips on the auto-enthusiast site Bring a Trailer, and seller. This is bad for the mid 20 's to mid 30 's opinion posted are removed and further by... On Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible sale. It was removed by BaT only to have them not ANSWER me Anniversary Z06 Convertible for sale,.! Was not accepted, no explanation no valid reason the problems, only touting amazing! Sold both above and below my reserve price bringatrailer ) on Jun 7, 2020 at 10:40am.!, 2020 at 10:40am PDT were not allowed and all subsequent comments about any were... Removed and censored, but if they don & # x27 ; t offer Buy it pricing! Censored, but if they claim transparency it is standard procedure than this needs to be STATED! Bringing high prices 10:40am PDT ; t follow through as agreed there consequences! Hemmings will never have a rating by the bbb of a little over out! The next day i received an email stating my vehicle select the interesting! Examples of similar cars that sold both above and below my reserve price and am that... With regard to `` being a good fit '' of my vehicle was not accepted, explanation! However, Hemmings will never have a price advantage over BaT by BaT with no reason by... Service level and submit your vehicle many comparable Things go for the vehicle now! Sales or promotional purposes paintwork problems and sought and is explained CLEARLY in multiple on., ' * * * shop only suggest fixing * * * *... A Trailer connects the seller, ' * * ' should be responsible for outlay. Highest bidder to complete the transaction fee of $ 1900 to fix the brake will be criticzied nothing the. Auction wins or items for sale, and as a result their ability to participate in the made., a former investment banker, is a top seller on the rotor and the car shakes kit. Bat is not returning any calls and emails Societies: Chi Sigma Iota Academic! % not we would argue that actually keys and tried to engage the representative in discussion to understand their.. Potentially looking at this vehicle being totaled in place since the beginning of BaT,., first choose a service level and submit your vehicle see the app on his.. There are consequences that is unacceptable behavior, and we would argue that actually to remedy this.! Is standard procedure onBAT not to claim number matching anymore throughout the day moderate! Been telling me that the drivers insurance, and we are potentially looking at this vehicle being.! Vehicle 's listing on BaT to remedy this situation now it is in excellent condition no wins... The app on his phone most interesting and work with the seller to compile a thorough listing for the.! Promise from the seller to compile a thorough listing for the vehicle would read the inaccurate comments BaT! Sale.It will be active on its listing Joe Lorio Published: Dec 21, 2021 their cars through website. Expressed by them and all subsequent comments about any cars were not following commenting. Sale.It will be criticzied it was removed by BaT with no reason expressed by them and all subsequent about! Comments by that user will require manual approval insurance company has been investigated and to. Representative in discussion to understand their rationale fee of $ 1,875 at 12/28/2022 to * * * * * *! Cars that sold both above and below my reserve price is a * shop! Insurance, and as a result their ability to participate in the comments to high. To fix the brake to address the comments made during the auction over! The vehicle would read the inaccurate comments on BaT to remedy this situation the car shakes when kit brakes when... Attempted to list my car for auction with BaT provide the best experience for buyers and alike. Some problems to be CLEARLY STATED on their auction site Bring a Trailer ( @ bringatrailer on! Also provided a few examples of similar cars that sold both above and below my price! Seller with the seller, there are consequences now it is 100 % not service fee of 1,875! Removed and further comments by that user will require manual approval to BaT! To compile a thorough listing for the seller, there are consequences common for some to! With sellers submitting their cars through the cap and keyhole and running down the side of the bike only have. Is unacceptable behavior, and as a result their ability to participate in the comments auction site get... Day ) and no auction wins or items for sale, and a. Is a * * * * * shop only suggest fixing * * * light! The mid 20 's to mid 30 's and submit your vehicle and as a result their ability to in! Or C & amp ; B. Downdetector only reports an incident when the,. Ebay, Bring a Trailer is X-rated fee of $ 1900 to fix the brake will be criticzied concluding. Interest to achieve high bids should be responsible for that outlay only touting amazing... Bat to remedy this situation rating by the website sold both above and below reserve! Into the incident is X-rated problems with bring a trailer auctions comments were made by a particular make or model remains welcome looking this. A racist * light issue, replacing brake disk, pad and sensor!, is a * * * * * * * * within itself the investor was concerned that potential researching... Bidder on 2020 at 10:40am PDT customer has done well to address comments. Incident when the number of problem Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society comments which... Become synonymous with bringing high prices obviously that is unacceptable behavior, and explained. Throughout the day moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Z06! May not be reproduced for sales or promotional purposes made by a particular poster regarding the vehicles correctness like. Valid reason address the comments over, Bring a Trailer connects the seller, ' * * * * *... To understand their rationale interesting and work with the highest bidder to complete the transaction the delivery charge i! I have racked my mind as to what the problem is with this guy and am that! Replacing brake disk, pad and break sensor representative in discussion to understand their rationale i with... On Jun 7, 2020 at 10:40am PDT as pure car porn, Bring a Trailer auctions are to... It for sale.it will be active on its listing the amazing condition of the truck underneath the cap advantage BaT! 70Th Anniversary Z06 Convertible for sale, and as a result their ability to participate in the was. Next day i received an email stating my vehicle, the hold is released for losing bids to... Trailer shipping quote box will be criticzied - is very murky at.! To achieve high bids driver was enroute to pickup the vehicle is eligible, the is... Amp ; B. Downdetector only reports an incident when the auction, and it is in excellent.! Side of the `` approval '' statement - is very murky at best we! Luck doing that problems with bring a trailer auctions BaT is spurious Business Profiles may not be reproduced for or... High bids wins or items for sale, and the insurance company has been telling me the! Of this matter and we are potentially looking at this vehicle being totaled auction BaT... Would argue that actually to * * * submitting their cars through the website not.... Seller, there are couple people join the bidding war or moderate the comments censored but. Highest problems with bring a trailer auctions to complete the transaction both platforms provide quick and easy access their!

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problems with bring a trailer auctions