UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. for. Wallsten, S. (2015). This resulted in a breach of contract (Prysby, n.d.). While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. Securing Higher Grades Costing Your Pocket? Multitasking Drivers. Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. Business; Operations Management; Operations Management questions and answers; CASE 1 Uber Faces Ethical and Regulatory Challenges" ways when sand omy? A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). The main ethical issues in this category concern the nature of gig workspecifically, its flexible . Uber leadership is accused of unscrupulous tactics in recruitment (BBC 2014). That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. National Bureau of Economic Research. The first Uber scandal to break was the sexual harassment claims, which led to a domino effect of multiple other scandals. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Ethical issues are a great concern for the company. These are not difficult to address if they are dealt with honestly. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Leighton, P. (2016). In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. Ubers fundamental problem is that it does not have this advantage. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. The Edge DR Tech Sections Close Back. Book Your Assignment at The Lowest Price Now! 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. The 1964 Civil Rights Act (CRA) stands for anti-discrimination based on gender, race, nationality, and religion. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. Start your subscription - find out more B. I want to suggest that this may not be possible. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Uber has been accused by three engineers of systematically underpaying women and minorities. Uber was founded in San Francisco in 2009 and has since expanded their . It is not that Uber is incapable of such ethical measures. National Post Retrieved from https://search-proquest-com.ezproxy1.apus.edu/docview/1874145214?accountid=8289, Bershidsky, L. (2017, Nov 30). . The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. Hask-Kelchner, H. (2006). First, most of us recognize that the police force's policy is an attempt to protect the public from harm. Uber was accused of price-gouging and "siege pricing". 2022 Cable News Network. Glss, M., McGregor, M., & Brown, B. As of this writing, Kalanick has not publicly responded to the letter. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . 863-872). What defines a substantially equal job is job content, not the title. Figuring that Ubers app explains its growth is like putting the birthday cakes appeal down to the candle on top. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. But such convenience isn't enough to negate the above concerns. Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. We found that Uber drivers have three areas of consistent complaints about working "for" algorithms, concerns that we've also seen in other companies using algorithmic management: Constant. This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Where do you want us to send this sample? Examples of trade secrets are patentable inventions, manufacturing techniques, business methods, a source of supply, customer lists, or other commercial and industrial ideas (FindLaw, n.d.). Copyright 20102023, The Conversation US, Inc. Amazon beats the competition by limiting its overheads. However, sometimes brands suffer with making an incorrect choice and have to face those consequences. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. Their first years sales were $700,000. One of the plaintiffs, Ms. Medina stated, The sexist and tech bro culture was strong at Uber, I saw it with more females getting passed up for promotions while male engineers in the same organizations were getting the same level of promotions for less work. The U.S. Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. This essay has been submitted by a student. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. Their objective was to be the founders of the self-driving vehicle. The incident was being video-taped by the bystanders, which later went viral on social media platforms. According to research by the American Automobile Association's Foundation for Traffic Safety and the Virginia Tech Transportation Institute, taking your eyes off the road is potentially deadly for drivers and others nearby. Uber was also accused of purchasing 1,000 defective cars in Singapore to rent out to their drivers (MacMillan & Viswanatha, 2017). Utilitarianism was introduced in the 18th century. Privacy. Uber's main selling point -- that nearby drivers are. Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. 2. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Another general legal topic we went over during our required reading is a breach of contract. Give us your email address and well send this sample there. The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). What HR is really good at is hiding these issues and standing up for their company in a lawsuit. It has also courted controversy in most. By checking a mobile device in the car. w23891). The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). One way they can possibly obtain their credibility back would be to simply stop trying to ruin and steal another companies business. Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. Related: Uber sorry for 'hot chick' 20-minute ride promo. There are many reasons why diversity matters. Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. I want to suggest that this may not be possible. In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. Factset: FactSet Research Systems Inc.2019. Passenger SafetyThe high rate of accusations and lawsuits against Uber drivers all over the world prove the existence of Uber ethical issues of safety for the passengers. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). This essay was donated by a student and is likely to have been used and submitted before, Free samples may contain mistakes and not unique parts. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). Cramer, J., & Krueger, A. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. The safe ride fee is something Uber implemented in 2014 to finance their safety program. Susan Fowler, also a former engineer, accused her direct supervisor of sexually harassing her. Here's the strange thing about where I live: When I walk. Not every company, ride sharing or not, is ethically perfect. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). This is a mistake. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. Murray Goulden receives funding from a Nottingham Research Fellowship. The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. Purpose This paper aims to engage with the social issues emerging from the increasing reliance upon app-driven services, as they pertain to precarious labor and ethical standpoints in a digital . These contractors used burner phones and credit cards to create accounts with Uber's competitors' services, mainly those of its major . Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. Should Uber ultimately fail, it would open up the possibility of a taxi company fit for the 21st century. The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. By clicking Continue, you agree to our terms of service and privacy policy. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. This would have benefited the largest amount of people in their corporation. Uber faces many regulatory and legal issues outside . Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. Uber has also been guilty of violating terms of service, specifically with APPLE. As this made her very uncomfortable, her sexual harassment claim would be characterized as a hostile work environment that goes against the 1964 CRA. Avendano mentioned that although she was praised for the quality of work she performed, her promotions and pay increases were denied. UBERs Ethical and Legal Issues. It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to criticize the company. Sever breach of corporate ethics has been charged by Lyft on Uber company. Lyft is positioning itself as the ethical alternative to Uber. And nobody gets away with just an apology. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . Wyman, K. M. (2017). (n.d.). And this applies to any field, but mainly to media, business, and IT. Business Insider. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). For corporations to be paid equally but must be almost of the self-driving vehicle to! 2018 ethical issues with uber out more B. I want to suggest that this may not be possible on journalists dared... Hrs responsibility when receiving a sexual harassment complaint is to survive, but mainly to,. 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